Service & Support

We pride ourselves on our after sales care.

Service & Support

At Feel Good Massage Chairs our service doesn’t stop with the sale.. Whether you purchased from us 20 years ago or 20 minutes ago, we are always here for our customers.

We provide Service and Technical Support Australia Wide which for you as a customer means that wherever you are we are there to support you.

New Customers: If you have recently purchased a massage chair or a product then please ensure that you register your warranty by completing the Product & Warranty Registration form. By completing this form we will have all of the information we need to ensure that any issues that you may experience are rectified quickly.

Returning Customers: For those of you who have purchased from us over the last 20 years we also have resources to assist you. Whether you have lost your manual, need a spare part or maybe you have purchased your chair second hand and need some information, you are a valued customer and we will look after you.

Service & Repair Request

DD slash MM slash YYYY
Model number can be found on a small plate on the back of massage chair near the power outlet.
Drop files here or
Max. file size: 1 GB, Max. files: 2.
    Photos or documents to assist in our service

    Hints & Tips for All Customers

    Instruction Manuals: Search our list of instruction manuals for both new and old chairs.

    Troubleshooting: If your chair doesn’t sound right or feel right check out our troubleshooting tips either inside the relevant chair manual or even in our Frequently Asked Questions.

    When searching or calling for the assistance you will be asked for the model number of your massage chair. The model number can be found on a small plate at the back of your massage chair, usually near the power outlet.

    Can’t find what you’re looking for? No problem, call our Customer Support Team on 1300 804 682 or alternatively, get in touch via our contact page.

    Instruction Manuals & Videos

    Can’t find your chair manual? No worries! See our list of manuals for old and new chairs below.
    Can’t find what you’re looking for? Call our team today on 1300 804 682.

    Find Us At One of Our Vending Locations​