Service & Support

Our Promise

We have done your homework for you. We have searched the world for the best quality massage chairs available and this is why we are the only company that offers a generous Warranty.

Our Commitment to Customer Satisfaction

At Feel Good Massage Chairs our service doesn’t stop with the sale. We pride ourselves on our after sales care. Whether you purchased from us 20 years ago or 20 minutes ago, we are always here for our customers.

We provide Service and Technical Support Australia Wide which for you as a customer means that wherever you are we are there to support you.

New Customers: If you have recently purchased a massage chair or a product then please ensure that you register your warranty by completing the form here. By completing this form we will have all of the information we need to ensure that any issues that you may experience are rectified quickly.

Returning Customers: For those of you who have purchased from us over the last 20 years we also have resources to assist you. Whether you have lost your manual, need a spare part or maybe you have purchased your chair second hand and need some information, you are a valued customer and we will look after you.

Hints & Tips for All Customers

Instruction Manuals: Search our list of instruction manuals for both new and old chairs here.

Troubleshooting: If your chair doesn’t sound right or feel right check out our troubleshooting tips either inside the relevant chair manual or even in our Frequently Asked Questions.

When searching or calling for the assistance you will be asked for the model number of your massage chair. The model number can be found on a small plate at the back of your massage chair, usually near the power outlet.

Can’t find what you’re looking for? No problem, call our Customer Support Team on 1300 804 682 or alternatively, get in touch via our contact page here.

Check out our Service & Support video!

Service & Repair Request

Model number can be found on a small plate on the back of massage chair near the power outlet.

Instruction Manuals

Can’t find your chair manual? No worries! See our list of manuals for old and new chairs below. Can’t find what you’re looking for? Call our team today on 1300 804 682.

Get in touch with the Feel Good Massage Chairs team today!