Feel Good Massage Chairs are specialists in massage chairs. With over 26 years’ experience in buying and selling massage chairs we have learnt what our customers want and need. We source our massage chairs carefully to ensure that our customers receive a superior quality product. We also have extensive warranties backed up by Australia wide technical support. Our professional staff are highly trained in our range and can answer all of your questions based on knowledge and experience.
We also provide 24/7 phone and online personal support.
We have technicians Australia wide. If you experience an issue with your chair just call us on 1300 804 682 and our friendly staff will arrange for a technician to speak with you and if necessary, attend your home to repair the chair. In some circumstances, we may need additional information to assist us in rectifying the problem, but we will guide you every step of the way. If you prefer you can visit our Service and Support page where you can find a range of troubleshooting tips and even submit your service request online.
A lot of factors need to be considered with this question such as:
- How much use it gets?
- How well it’s maintained?
- Where it is located?
I always refer to a massage chair as similar to a car. If you maintain and respect your massage chair you will see many happy years ahead. The average life span is approx. 10 years however we are still servicing chairs that we sold over 15 years ago.
It is not uncommon for customers to relay to us that they felt sore after using their massage chair for the first few times. Using a massage chair is similar to doing a workout as your muscles are being worked to release tension etc. Some of the muscles that are being worked by your massage chair may not have been used in a while or you may have built up tension so hence the reason why you may experience some sort of hurt or discomfort. This will ease the more you use your massage chair.
Overuse of your massage chair can also cause pain and discomfort so limit your use to our recommended 1 hour per day maximum.
Each of our massage chairs has its own unique features so it will depend on what you are looking for in a massage chair. Try using the following guides to determine the differences and what massage chair will suit you best:
- What massage chair suits me?
- What can a massage chair do for me?
- Our Massage chair comparison chart
Alternatively, you can visit us at one of our showrooms and try out our range of massage chairs or call us on 1300 804 682 and our trained staff can assist you further.
Depending on your location will determine your method of delivery. If you live within 150kms of either of our showrooms or warehouses, then we can ensure that your delivery will be via one of our Feel Good Technicians who will also install your chair in your home.
Should you live outside of this zone then your chair will be delivered by one of our couriers. In this instance the chair will be delivered to your door and if arranged with us one of our technicians will attend to install your chair.
Depending on your location and which chair you have purchased your massage chair is usually received within 3-5 business days. We always inform customers of any delays or even potential delays.
- Check that power is on at the wall powerpoint.
- If you are using a power board, try plugging the chair into a wall socket.
- Have you experienced any power outages or potential power surges recently? Try and plug the chair into a different wall socket, even try the other side of the room.
This is normal.
- Check that none of the buttons are stuck in or have been pushed in too far.
- Check remote control plug is connected properly.
- Choose a massage function.